Support

Puzzberry — a strategic number puzzle game available on iOS and Android. The app works entirely offline and all data is stored locally on your device.

Troubleshooting

App crashes or freezes

Lost progress

All game data is stored locally on your device. If you uninstall the app, your progress will be permanently lost. We are unable to recover lost data as nothing is stored on our servers.

Ads not loading

If rewarded ads are not loading, please check your internet connection and try again. Ad availability may vary by region.

Purchase problems

For issues related to in-app purchases, please contact the respective app store support:

Privacy & Data

Puzzberry does not collect, share, or transmit any personal information. All game data is stored locally on your device. For more details, please see our Privacy Policy.

Contact Us

If you need further assistance, please reach out to us at hello@puzzberry.app.

We typically respond within 24-48 hours. To help us assist you faster, please include: